• RS Institucional

    Welcome

  • RS Institucional

    We are service

  • RS Institucional

    We are solutions

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RS in Numbers

22

YEARS IN THE MARKET

RS was founded in 1995, in Buenos Aires, Argentina.

108

COMPANIES RELY ON US

Companies in Argentina, Chile, Peru, Colombia, Mexico and Brazil hire our services every year.

4

COUNTRIES IN AMERICA

RS has offices in Argentina, Chile, Colombia and Mexico, offering both market information services and surveys in LATAM and the Caribbean.

130

EMPLOYEES

RS has a team of collaborators spread throughout its offices in America

SERVICES

RS offers a wide range of services, especially in the automotive market. These services can mainly be grouped into the following business units
servicios mayormente pueden agruparse en las siguientes unidades de negocio:

Project

PRICES

Monthly review of prices as well as traditional and financing bonds for all the new vehicles for sale in Mexico, Uruguay, Argentina, Chile, Peru, Colombia, Ecuador, Panama, Costa Rica, Trinidad y Tobago, Uruguay and Perú. More information at www.nyvus.net

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SPECIFICATIONS

Screening of over 200 specifications of vehicles for sale through manufacturers, publications and in situ mode in Mexico, Uruguay, Argentina, Chile, Peru, Colombia, Ecuador, Panama, Costa Rica, Trinidad y Tobago, Uruguay and Perú. More information at www.nyvus.net

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VOLUMES

Our tools integrate volume information with prices and discounts on vehicles to generate a full market analysis. More information at www.nyvus.net

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AD HOC STUDIES

Our specialists in the automotive industry will assist you in your specific needs using our own and/or public information. We develop and implement automated reports for you to invest your time in information analysis.

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CUSTOMER SATISFACTION TRACKINGS

Wide and accountable experience implementing systematic customer satisfaction programs Project

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INNOVATION IN RESEARCH

Constant innovation to respond efficiently and effectively, facilitating immediate feedback and decision-making based on reliable information: comprehensive monitoring websites and hot Alert management systems, multiple approach platform, Real Time Reports, etc.

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AD HOC RESEARCH

RS professionals work together with their clients, providing answers to different research questions in various targets and markets

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COMMITMENT TO QUALITY

Control over all the value chain thanks to our own Operations Structure, which includes a Research Team, Development Team, in-house Call Center, Generator set, etc.

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KEY-IN-HAND TRAINING PROGRAMS

In order to meet the goals set by your Company, we can develop and implement comprehensive training programs (both locally and regionally), which include implementation and execution in charge of a general coordinator, content design, materials production, premises and catering services, etc.

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PRODUCT COMPARISON BASED ON TEST DRIVE IN ROAD / NEW PRODUCT LAUNCHES

Our highly qualified staff can develop static and dynamic activities that will allow your sales force, clients or qualified press representatives to make direct comparisons of the benefits of your products vs the competition (Automotive Sector)



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EVENTS COORDINATION

In case you need to provide training with in-house professionals, we can take the organization of the training sessions ensuring that the announcement and premises fit the company profile.

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IN-COMPANY TRAINING

If you need to evaluate current resources and train them in company, we can organize in-house training sessions, ensuring content development and duration fit the company needs.

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AGILE METHODOLOGIES

We use agile methodologies based on SCRUM, working together with our clients and making sure we meet their expectations and needs in a dynamic environment.

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CUTTING EDGE TECHNOLOGY

We develop applications using diverse cutting-edge technologies and languages, among which we can mention Angular, Bootstrap, C# .Net, etc.

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WE UNDERSTAND YOUR NEED

We work in close partnership with our clients, focusing on understanding their business logics to meet their needs and provide optimum solutions.

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20 YEARS’ EXPERIENCE

RS started developing customized software in 1994 using Clipper Summer 87, carrying out tailor-made developments for the automotive, diagnostic imaging, finance sectors, among others.

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STRUCTURE

50 current positions and the possibility of duplicating the size of the call center through scalable technology, both in hardware (Pcs and Telephony) and CATI/CAWI software.

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FLEXIBILITY

We carry out projects 100% customized to each client’s needs (operators profile, language, time zone and work schedule, inbound and outbound calls, Support and Advice Desks, etc.)

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QUALITY

A completely centralized operation allows us to guarantee quality in data administration, survey implementation, etc. The Supervisors team monitors work quality insitu.

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EXPERTISE

In-house Call Center since 2002 with professional and experienced interviewers, in direct relationship with the Company, in accordance with the industry law.

SOME OF THE COMPANIES THAT RELY ON RS

OUR TEAMS

AUTOMOTIVE MARKET INTELLIGENCE

RS has automotive market analysts with 15 years’ experience and a wide knowledge of the current situation of each market that we track.

CALL CENTER

RS has its own call center and a team of supervisors with over 10 years’ experience specialized in research (surveys) and client service.

TRAINING

RS has a team of trainers experienced in the automotive business, certified and with the necessary knowhow to carry out successful programs at a national level, providing key-in-hand programs if this is requested.

MARKET RESEARCH

RS has a team of widely experienced sociologists specialized in market research studies for the automotive sector.

CONTACT US

Send us a message using this form. We will respond promptly.